
Thank you for choosing Guhayavarman Fitness for your online fitness training needs. This Refund Policy explains the terms and conditions related to refunds for our services. By using our services, you agree to this policy.
1. Eligibility for Refunds
1.1 Unused Services
Refunds may be considered for unused services if you have not accessed or utilized any part of the service for which you have paid.
2. Refund Process
2.1 Requesting a Refund
To request a refund, contact our customer support at admin@gvnfit.online or via the contact form on our website. Include your full name, email address associated with your account, and the reason for the refund request.
2.2 Consideration and Review
Once received, your request will be reviewed to determine eligibility. We may request additional information or clarification if needed.
2.3 Refund Decisions
Refunds are granted at our sole discretion based on eligibility criteria. All refund decisions are final.
3. Refund Criteria
3.1 Service Inaccessibility
Refunds may be granted if technical issues prevent you from accessing our services due to a fault on our end and cannot be resolved within a reasonable timeframe.
3.2 Dissatisfaction
If you are dissatisfied with the quality or effectiveness of our services, you may request a refund within a specified timeframe. Each request will be evaluated on a case-by-case basis.
3.3 Exclusions
Refunds will not be granted in the following cases:
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If any portion of the service has been accessed or used.
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If the request is made beyond the refund eligibility timeframe.
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If the reason is unrelated to service quality or effectiveness.
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If the request results from a violation of our Terms and Conditions.
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No refunds for digital products such as workout plans, diet plans, or app subscription charges.
4. Termination Policy
4.1 Grounds for Termination
Guhayavarman Fitness reserves the right to terminate client services without refund under the following circumstances:
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Micromanaging behavior that interferes with the training process.
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Disrespectful conduct towards trainers, staff, or other clients.
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Failure to fulfill commitments or making repeated empty promises.
4.2 Consequences of Termination
In the event of termination due to the above reasons, no refund will be provided for any unused services or remaining sessions.
5. Refund Method and Timeline
5.1 Refund Method
Approved refunds will be processed using the original payment method. If this is not feasible, an alternative method may be used.
5.2 Refund Timeline
Approved refunds may take up to 7 business days to be processed and credited to your account. The timeline depends on your financial institution and payment method.
6. Modifications
Guhayavarman Fitness reserves the right to amend this Refund Policy at any time without prior notice. Changes are effective immediately upon posting. Please review this policy periodically.
7. Waiver
Failure to enforce any provision or exercise any rights under this policy shall not constitute a waiver of such rights or provisions.
For questions or concerns regarding our Refund Policy, contact us at admin@gvnfit.online. We are here to assist you.
"The sword is the soul of the samurai, but the body is its sheath."
— Yamamoto Tsunetomo